Lawyer and ICT practitioner Adrian Kamotho has sued telecommunication operators for irregularly depriving consumers of their unused data bundles.
In a complaint filed before the Communications and Multimedia Appeals Tribunal, Mr Kamotho said he was aggrieved by the high cost of data and frustrated by the arbitrary expiry of hard-earned bundles.
He wants the tribunal to order Safaricom, Airtel and Telkom Kenya to furnish him with their current data tariffs, or prominently display the current data tariffs on their websites.
He also wants the companies to stop depriving consumers their unused data based on the data expiry model.
Mr Kamotho said the firms discriminate against consumers by charging “out of bundle” rates, which are different from normal bundle rates.
