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Co-op Bank internet banking services

Co-operative Bank has shifted from the traditional selling model to online in a bid to cope up with the changing markets trends in the country.

The lender has encouraged their customers to use mobile banking by waiving all the mobile charges when people transfer their cash from their accounts to mobile phone accounts due to the Covid 19 outbreak that hit in 2020. The services are however due to elapse at the beginning of 2023 as announced by Central Bank of Kenya.

Additionally, the bank has also revamped its internet banking platform to better their customers banking experience.

“Themed “your banking team is at your fingertips”, the new internet banking gives customers an option of personal internet banking and corporate internet banking,” says the bank.

Through platforms such as MCo-op Cash, the lender has enabled customers to deposit cash to their accounts, withdraw cash, check balance, take loans, as well as paying for goods and services.

Customers can self-register with the internet banking making it more convenient and time saving.

Customers are now able to track bank accounts, request for cheque books, pay for bills with ease and able to track loans online.

Customers can also buy airtime and internet bundles, download bank statements with ease and set up or cancel standing orders from anywhere.

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