Co-op Bank branch network hits 212 with opening of new outlet in Kibwezi
The expansion of the bank's network comes with new opportunities as close to 500 people have secured employment
The Cooperative Bank has now hit the 212 mark after opening a new branch in Kibwezi, Makueni County.
In the last quarter that ended in March, Co-op Bank also opened 15 more branches, including at Rumuruti, Isebania, Luanda, Ugunja, Mahi Mahiu, Naromorou, Eldama Ravine, BBS Mall, Imaara Mall, Eldoret Airpot Road, Westlands Square Executive Centre, Ruiru Nord Mall, and Dagoretti Market.
In the same quarter, the lender’s subsidiary, Kingdom Bank also opened its 23rd branch in Machakos County along Mbulu Malu Road.
In South Sudan, the bank opened its fifth branch as they supports business growth and financial inclusion in the youngest East African Country.
The expansion of the bank’s network comes with new opportunities as close to 500 people have secured employment from the recent expansions and continues despite the rising preference for digital services in the banking sector.
The lender has indicated that their employees have now grown to 5,888 from 5,400.
“Our staff have grown from 5,400 in 2023 to 5,888, with 488 young people being among those employed,” It said in a statement.
It added that they are continuing to invest in a competitive team that will serve their existing functions.
“The bank continues to serve in a competitive team that is set to serve an existing function and also tap new growth opportunities across all areas of business,” the bank added.
A 2020 survey indicated that majority of bank customers still prefer to be served at physical branches despite the increasing investment in alternative channels such as digital wallets.
Analysts also say that bank branches have evolved to be an essential advice centre for more complex consumer and business products and a symbol of trustworthiness.
