The Nairobi commercial court has ordered an airline to pay a woman sh 900,000 for failing to buy her a ticket to Rwanda.
Senior Resident Magistrate Peter Muholi directed Uniglobe Northline Travel Limited to pay Agnes Kagure Kariuki the said money as damages she suffered when the airline company cancelled her ticket.
Agnes moved to court claiming that she intended to buy an air ticket to Bujumbura Rwanda for a business meeting.
She said she was introduced to one Nyalori Stephen who worked for the said firm who confirmed they would offer the services, she paid for the air ticket via Mpesa transaction to one Nyoike Mugo Nyoike.
The said Nyoike sent a confirmation and she prepared to travel, however, on arriving Jomo Kenyatta International Airport, she was informed that the booking had been cancelled by the airline company and therefore she could not travel as intended.
It was her argument that she was a guest speaker at a congregation of Kenyans working in Bujumbura and her failure to travel meant that her employer lost potential business.
According to her, failure to procure the air ticket meant she lost business and that was a breach of contractual duty.
She accused the company of on negligent in the manner in which she was handled by it claiming that it owed her a duty of care as a travel consultant.
Magistrate Muholi agreed with her that failure to secure a valid ticket and pay for it was a breach of the contract by the said Nyalori who worked for the said company.