The National Transport and Safety Authority (NTSA) has called on motorists to validate their e-citizen credentials as the authority prepares a shutdown of the Transport Integrated Management System (TIMS) from midnight of December 29, 2023, to January 1, 2024 midnight.
NTSA noted that transactions will be limited for that period and that all their online services will be integrated into the e-citizen platform.
“To facilitate a smooth transition, the Authority requires all NTSA clients including motor vehicle owners, financial institutions, insurance companies, motor/motorcycle dealers, corporate/companies, Embassies, Missions, Ministries, Departments and Agencies (MDAs), among other entities to validate their e-Citizen accounts.” NTSA said.
Only those with e-citizen credentials will access NTSA from January 2, 2024.
All the applications that are ongoing at the TIMS platform have been requested to be finalized by the end of this week.
“All clients with pending transactions on the TIMS platform are therefore required to complete their applications by Friday 15th December 2023 to avoid any inconveniences.” They added.
Director General NTSA George Njao noted that all their services will now be centralized at the unified e-Citizen portal.
He noted that they would be undertaking an online training between December 18 and 22, 2023.
The authority has urged all the ministries of government to comply and create awareness before the end of the year.
On account validation, NTSA noted that those assigned to transact on behalf of organizations should log in to their e-Citizen accounts and add the specific organization using the KRA PIN Numbers.
This comes after the government directed all ministries to comply and create awareness on the migration of all government services onto the e-Citizen platform by December 31, 2023.
