Transport Licensing Appeals Board has asked matatu operators to report cases of withdrawal of licences or other violations by the National Transport and Safety Authority (NTSA) for arbitration.
The board said today that it is alarmed by rising complaints raised by Public Service Vehicle (PSV) and private vehicle owners against NTSA.
Board chairman Dick Waweru Mbugua said the since it inception a year ago, the board has heard and dispensed about 60 cases out of which NTSA has only won four against matatu operators.
“The fact that NTSA has only won four out of about 60 cases says a lot, that we are a listening board. We want to ensure NTSA is doing the right thing. We conclude cases with two weeks instead of cases being taken to court where they take long, we encourage those with complaints against NTSA to bring the case to us and we will arbitrate fairly,” said Waweru.
Waweru said the board is committed to ensure NTSA operate within the confines of the laws and its mandate without hindering Kenyans from doing business.
“Will are paid by the government and we do not need bribes. We have come to streamline transport sector. The board is of people of high integrity. There are few people within NTSA not doing the right thing, but we do not want to condemn NTSA in wholesale and there purpose of being appointed is to deal with disputes,” he said.
He asked NTSA officials and traffic police to desist from car keys and drivers licences without giving them a charge sheet.